The Workforce Development Institute has been at the vanguard of the demand-driven business services model for 20 years, which also includes strategies incorporating emerging technologies to achieve positive outcomes.

WDI’s Business Services Team uses the Business Enhancement Services and Training (BEST) process for identifying needs and for designing business solutions. The BEST process was the foundation for the Business Solutions Professional certification program, advanced jointly by South Central Michigan Works! and Michigan State University School of Labor and Industrial Relations

Our Business Service Representatives work with employers to identify needs and develop solutions to recruit and retain high-quality workers.

• Outreach & recruitment for job openings
• Applicant screening
• Assessment
• Assistance in developing and posting job orders
• Hiring events
• Labor market analysis
• On-the-job training
• Going Pro Talent Fund
• Assistance in starting a registered apprenticeship

We also foster and participate in collaborative partnerships between workforce development agencies, economic development agencies, educational institutions, community groups, business associations, and labor organizations to meet the needs of our employers.